Group Headquarters

Building A3, 2nd Floor
Glory Park Ave
Wooburn Green
High Wycombe
HP10 0DF

German Office

aura Europa GmbH
Gartenstraße 3
51379 Leverkusen

We want to hear from you.

If you are interested in finding out how we can support your Customer Experience; drive Brand improvement; want to find out more about what we do or are interested in working for us; please fill out the form below, hit send and we will do the rest:

Have you ever questioned the value of your data or, what you can do to get the best from it? We have the secret – it is through Big Analysis NOT Big Data.

Our unique, mixed-research approach translates interwoven findings from numerical and text analysis, presenting you with a greater understanding of your customers and their respective views. This is far greater insight than in normal realms of standard quantitative research, and is an integral part of any CEM programme.

Calling upon our extensive in-house text mining libraries and algorithms, we categorise your customer comments with remarkable levels of accuracy, which allows us to analyse thousands of pieces of information to derive your customers' true voice.

This unique, actionable insight not only acts as a predictive indicator for your Brand and products (often not obvious in other sources of reporting), but is also delivered through state-of-the-art analytic software identifying digestible and actionable areas for business improvement.

We specialise in the following:

• Text Mining
• Predictive Modelling
• Gap Analysis
• Impact Analysis
• Insight Reporting
• Focus Reports
• Social Media Analysis

Our industry-renowned Insight team has a track record of delighting clients with the style and content of their detailed presentations, presenting actionable insight, NOT reams of data.

Speak with our market-leading Insight team to find out how we can support your Brand, and help you overcome any business challenges.