CE Platforms

Drive Improvement Across Your Business With The Leading Interactive Customer Experience Web Platforms.

Our best-in-class, interactive Customer Experience Management web platform allows you to drive measurable improvement in system processes across your entire business(es). Our modular, cost-effective CE solutions allow you to build your own bespoke platform and directly interact with customers at multiple touch points throughout the customer journey, in real-time.

Designed specifically to improve your Customer Experience, our interactive software features the very latest in engaging dashboards, UX, omniview feedback, analysis mechanics and action plans.

Our products are recognised industry-wide for their ability to improve Customer Experience, drive Brand improvement and supporting Brands to win awards.

Supersite V5:

Customised, off-the-shelf cross-industry CE Platform
5th Generation of a market-leading CE Measurement tool
Modular flexibility with options for customisation

Supersite V5 – Feature Summary:

Scoring and Information Dashboards
Individual Customer Feedback
Real-Time Reporting
Customer Case Management
Individual Retailer Action Plans
Mobile CEM
Public Ratings & Reviews
Customer Experience Analysis
Customer Journey Record
CRM Integration

Supersite V5 - Modules:

Customer Feedback
Customer Alerts
Action Planning
Data Performance Tracker
Customer View
Analysis Cube
Document Exchange
Mystery Shopping
5-Star Ratings & Reviews

Many other additional options available including: Traffic Monitor, Single Sign-on, Email Notifications, Flexible Reporting, Hot Alerts, Appeals, Chrysalis Data Uploader, etc.

Group Headquarters

German Office

We want to hear from you.