Group Headquarters

The Old Post House,
18 London End,
Beaconsfield, HP9 2JH

German Office

aura Europa GmbH
Gartenstraße 3
51379 Leverkusen
Germany

We want to hear from you.

If you are interested in finding out how we can support your Customer Experience; drive Brand improvement; want to find out more about what we do or are interested in working for us; please fill out the form below, hit send and we will do the rest:

INNOVATE. DELIVER. EXCEED. YOUR CUSTOMER'S EXPECTATIONS

Put Customer Experience first. Let it shape your Brand identity.
Drive market share and profit.

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React to your customers in real time.

Drive improvement across all areas of your business utilising best-in-class, interactive Customer eXperience web platforms.
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Find out what your customers really think.

We use quantitative/qualitative research techniques to harvest customer opinion, to feed your CEM programmes.
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Gain an in-depth understanding of what your customers really want.

Leverage the true value of your customer data utilising state-of-the-art analytic software, delivering digestible and focussed action points.
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Developing game-changing, customer-focussed solutions.

Do you want to deliver Brand improvement and innovative ideas? Using customer opinion, let us show you how…
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Let your customers promote your Brand.

Give your customers the voice they deserve through an independently-verified ratings and reviews platform.
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See the world through your customers' eyes.

Analyse, assess and improve crucial moments of your customers’ journey through made-to-measure Mystery Shopping programmes.
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Clients & Experience

We have had the pleasure of working with some of the world’s leading Brands, across a variety of industries. Examples include:

CASE STUDY: A Platform for Success

Improving Customer Service for Warranty Customers in the Automotive Industry.

CASE STUDY: Catering for Your Consumer

Optimising and improving Customer Experience survey engagement for a well-known Retailer.

WHITE PAPER: Will Any Review Do?

A Guide to Picking the Best Ratings and Reviews Platform for You.

Our Team

An eclectic mix of client-friendly industry professionals, Account Managers, data geeks and IT experts that live and breathe Customer Experience.

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Group Headquarters

German Office

We want to hear from you.

INNOVATE. DELIVER. EXCEED. YOUR CUSTOMER'S EXPECTATIONS

React to your customers in real time.

Find out what your customers really think.

Gain an in-depth understanding of what your customers really want.

Developing game-changing, customer-focussed solutions.

Let your customers promote your Brand.

See the world through your customers' eyes.

Clients & Experience

CASE STUDY: A Platform for Success

CASE STUDY: Catering for Your Consumer

WHITE PAPER: Will Any Review Do?

Our Team