18 London End,
Beaconsfield, HP9 2JH
If you are interested in finding out how we can support your Customer Experience; drive Brand improvement; want to find out more about what we do or are interested in working for us; please fill out the form below, hit send and we will do the rest:
We currently have a vacancy for a Business Intelligence Analyst based in our UK office in Beaconsfield.
This is an exciting opportunity for an individual to join the Operations team in supporting our Clients across the automotive, travel and banking sectors. The role offers an excellent opportunity to take on a broad variety of responsibilities covering quality, process, database and reporting.
This is a key role involving data management and reporting with responsibility for ensuring that the full impact of business change on dependant processes and systems are understood by carrying out structured analysis where necessary. The role also includes the production and Quality Control (QC) of reports for national and regional customer satisfaction programmes. This will include the creation and implementation of various QC checks on new programmes along with maintenance of existing processes. Additionally, the successful candidate will assist with creation of a product testing schedule, to ensure ongoing quality throughout.
The chosen candidate will have a strong focus on quality, with a high attention to detail. A motivated and driven individual who is technically-minded, with sound knowledge and experience of SQL, VBA and Excel.
The candidate will have an understanding of the implications of GDPR and will receive training on GDPR compliance as it relates to the business.
Developing, testing, improving and maintaining in-house applications and data
Design data structures and QC processes that sit alongside IT systems and processes
Document new and existing processes and systems
Write and optimise SQL queries
Provide 2nd Level support and work collaboratively with others on application and system issues
Skills and Experience:
Experience working in a team-oriented, collaborative environment
Experience in MS SQL and other database systems
SQL knowledge to an intermediate standard
Advanced understanding of the full Microsoft Office Suite
Core Competencies for the Role:
For our part, we offer a real career opportunity, Microsoft Training Accreditation, and a friendly environment. The company has an excellent reputation in the industry and is growing with new services, web products and clients. We are located in a pleasant part of the Thames Valley with easy rail and road access. The role carries a competitive package including bonus, pension and car discounts.
To apply for this Business Intelligence Analyst position, please email firstname.lastname@example.org and we will come back to you.