Group Headquarters

The Old Post House,
18 London End,
Beaconsfield, HP9 2JH

German Office

aura Europa GmbH
Gartenstraße 3
51379 Leverkusen
Germany

We want to hear from you.

If you are interested in finding out how we can support your Customer Experience; drive Brand improvement; want to find out more about what we do or are interested in working for us; please fill out the form below, hit send and we will do the rest:





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We utilise the latest Market Research methods to harvest the voice of your customers, feeding CEM programmes designed to improve your business.

From pioneering some of the very first bespoke, online questionnaires to harvesting customer opinion through Focus Groups or targeted Panel Research, we specialise in understanding our clients' customers.

Our breadth of cross-industry experience allows us to minimise wasted contact with customers presenting accurate, actionable feedback on both your Brand and products. This customer opinion is fed into best-in-class CEM programmes, so you can react to your customers in real time.

Learning how your customers behave and understanding their wants and needs are integral elements for a successful business strategy.

 

Our Research armoury includes:

  • Desk
  • Panel
  • CATI
  • CAWI
  • Trends
  • Focus Groups
  • Quantitative
  • Qualitative
  • SWOT Analysis
  • Market Segmentation

Our industry-renowned Insight team has a track record of delighting clients with the style and content of their detailed presentations, presenting actionable insight, NOT reams of data.