Group Headquarters

The Old Post House,
18 London End,
Beaconsfield, HP9 2JH

German Office

aura Europa GmbH
Gartenstraße 3
51379 Leverkusen
Germany

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If you are interested in finding out how we can support your Customer Experience; drive Brand improvement; want to find out more about what we do or are interested in working for us; please fill out the form below, hit send and we will do the rest:






THE CLOCK’S TICKING FOR YOUR CUSTOMERS… FIND OUT WHY.

THE CLOCK’S TICKING FOR YOUR CUSTOMERS… FIND OUT WHY.

Thinking about how times have changed, two decades ago relatively few people knew about the internet and nowadays we are guilty of discounting overnight accommodation for a lack of Wi-Fi connection. The World Wide Web has transformed you and your…

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AURA CORPORATION CONFIRM ATTENDANCE AT 2016 CEM IN TELECOMS GLOBAL SUMMIT

AURA CORPORATION CONFIRM ATTENDANCE AT 2016 CEM IN TELECOMS GLOBAL SUMMIT

aura Corporation, specialists in delivering Customer Experience Management (CEM) and CE Platforms, is pleased to announce they will be attending the 2016 Customer Experience in Telecoms Summit.  Taking place across the 26 and 27 of January at the Victoria Park Plaza in London,…

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RAIL CONNECT COVERAGE: AURA CORPORATION DISCUSSES THE NATIONAL RAIL PASSENGER SURVEY (NRPS)

RAIL CONNECT COVERAGE: AURA CORPORATION DISCUSSES THE NATIONAL RAIL PASSENGER SURVEY (NRPS)

With a reported increase in passenger headcount of 25% over the past 5 years and a sustained focus on quality and service levels, 2016 is braced for further evolution of the customer journey. The National Rail Passenger Survey (NRPS) offers…

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AURA CORPORATION ANALYSES THE INCREASING SIGNIFICANCE OF CUSTOMER SATISFACTION

AURA CORPORATION ANALYSES THE INCREASING SIGNIFICANCE OF CUSTOMER SATISFACTION

With huge government investment in the rail industry in the UK there is a clear commitment to improve the rail passenger experience.  With a  25% increase in rail passenger numbers over the past 5 years and a focus on quality in…

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ARE YOU BEING PROACTIVE OR REACTIVE IN THE AREA OF CUSTOMER FEEDBACK?

ARE YOU BEING PROACTIVE OR REACTIVE IN THE AREA OF CUSTOMER FEEDBACK?

In a recent National Passenger Survey for the rail industry it was heartening to see one of aura’s clients significantly increase their score in the face of a decrease in customer satisfaction within their operating region. The CS programme run…

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