18 London End,
Beaconsfield, HP9 2JH
If you are interested in finding out how we can support your Customer Experience; drive Brand improvement; want to find out more about what we do or are interested in working for us; please fill out the form below, hit send and we will do the rest:
Research and analysis experts, Forrester, report “CX [the Customer Experience] is the greatest potential source of competitive advantage in the age of the customer”, commenting that “CX leaders grow revenue faster than CX laggards”.
In response to this and growing market demand, we have launched the latest iteration of our powerful, cross-industry web solution, Supersite V5, taking Customer Experience Management up a gear. This off-the-shelf and cost-effective platform is ALL about retail staff engagement, breaking new ground through interactive modules specifically designed to engage retail staff and drive measurable improvement across the entire Customer Experience, based upon the voice of the customer.
Developed specially to provide the tools and to initiate actions to improve Customer Experience, our platform provides a unique, invaluable view of the Customer Journey. This industry-leading CX Platform features refreshingly new and easy-to-use dashboards, omniview feedback (Customer View Module), analysis mechanics and action planning functionality. Supersite V5 has all this plus, the latest in Responsive Web Design delivering a sleek and optimised Mobile and Tablet experience (including a bespoke App).
Launch modules include: Individual Customer Feedback, Customer Alerts, Action Planning for Retail Outlets, Data Performance Tracker, Customer View, Analysis Cube, Document Exchange, Mystery Shopping and 5-Star Ratings & Reviews.
Managing Director, Mike Trotman, commented: “CX Platforms are an integral part of the Customer Experience Management suite, and this new generation of Supersite takes Customer Experience to the next level. Built specifically to support a range of industries, which include Automotive, Financial Services, Public Sector and Retail, our latest technology platform allows us to apply 17 years of industry expertise to deliver a leading-edge software tool to our clients”.
We (aura Corporation) continue to develop innovative and market-leading products, driving retail staff engagement, market share and profit for Brands.
About Aura Corporation
We are a leading Customer Experience Management business that harvests customer opinion, using it as the foundation to provide customer feedback to improve Brand performance.
aura enjoys relationships internationally with leading Automotive, Public Sector, Transport, Financial Services, Telco and Retail brands, delivering a range of customer-focussed solutions, which can be integrated with existing Customer Service, Training and CRM platforms, throughout the customer journey.
Our clients work with us because we offer an unparalleled level of service delivery, which paired with our innovative, hybrid solutions deliver tangible results on a global scale. Our CX platforms are described by clients as best-in-class. Furthermore, our unique Insight methods, combined with our 18-year heritage, allow us to provide actionable consultancy, returning measurable growth for the brands we support.
Visit our website at www.auracorp.com.